MatrixStream Technologies, Inc., (“Company”, “We”, “Us”, “Our”) understands the importance of our Customer’s (“Customer”, “You”, “Your”) privacy and we want you to know how we use information collected about you through our website. Please note this is a legally binding Agreement (i.e. “Agreement”) between us. Please read these terms carefully: it governs our relationship along with how we collect and use information about you and others.
Information We Collect From Customers
When you register for an account, we will collect your username, password, email address, contact, shipping, and billing information.
Although we are not currently using cookies, we also may also collect: browser settings and location/region/country. None of the information we collect gives us access to your computer at any time.
Any and all data collected is kept in-house by our Company, and is used only by our staff for: record keeping; marketing; advertising; market research; and analytics.
Customers can access their account at any time, and are encouraged to do so to keep their contact information and personal profile current.
A “cookie” is a small file stored within your computer’s hard drive that allows companies to track a visitor’s browsing habits. Cookies also remember visitor’s personal preferences. It allows companies to identify how their website is being used for marketing purposes. By tracking viewing habits, a company can modify their website and services to improve their customer’s experience.
We are not currently using cookies, but if we decide to change this policy in the future, Notices will be uploaded and displayed upon our website along with the effective date.
Promotional Emails and Special Offers
When you create an account and become one of our customers, you automatically give us permission to send you promotional emails. These may include and are not limited to:
* Emails and notices regarding special offers, sales, or promotions regarding our products, goods, or services;
* Emails to confirm registration; verify orders; request more information; or provide customer support;
* You can opt-out of receiving promotional emails at any time by contacting our customer service department here or by clicking the “unsubscribe link” provided at the bottom of each and every email.
Third Party Links
Our Terms and Conditions
Online vs. Offline Policy
If you believe at any time that the personal information we have is not correct or incomplete, please contact us here. We will quickly change and modify any information that is incorrect.
We use a variety of security measures to keep your personal information safe. In order to prevent unauthorized access, your personal information is securely stored on third party servers which are private and confidential. This information is accessed only by our staff. All credit card and payment details for product orders and subscriptions are processed through PayPal. All of your confidential payment information is transferred via PayPal’s secure servers. We do not store credit card information or details.
Contact: MatrixStream Technologies, Inc.
Address: 303 Twin Dolphin Drive, Suite 600, Redwood City, CA 94065
Established Date: 6/23/2015